B2BGateway Seeks Full-time Junior Programmer

Position

Rapidly growing software development firm located in Massachusetts, Rhode Island and Dublin Ireland, seeks a Junior Programmer for US operations.

Responsibilities

Work with Senior Programmers to develop software required to meet the needs of clients.

Assist in the development of Configuration Management and Quality Assurance (CMQA) procedures for software development/maintenance.

Provide telephone and e-mail support to customer base for help desk calls and technical issues.

Work with customer base end-users to resolve technical requests, problems and concerns.

Work with customer base end-users during software installation and implementation phase to install and configure software as needed.

Support technical phone conferences with new clients in order to gather information on client needs and client infrastructure.

Will work individually, and as a team, to provide troubleshooting and maintenance of pre-existing programs.

Applicant should be able to parse an existing program, troubleshoot, and update the program while maintaining data structure and reliability.

Will need to communicate closely with our customer Support Engineers.

Will be responsible for reviewing morning reports, troubleshooting issues with programs and making updates as necessary.

Primary language is Winbatch with additional work in ASP and Visual Basic.

Required Skills

Need to communicate clearly/effectively with customers by telephone and e-mail.

Must have good time management skills.

Must be able to work independently on tasks in order to meet deadlines.

Must have a good sense humor

High energy with the ability to multi-task

Contact

Please contact Donna Gilman at 1-508-894-2150 or dgilman@shannonsystems.com for further inquiries.